Complaints Policy

If you come across content on our site that you believe may be in violation of our standards or is illegal, we encourage you to report it.

Reporting Process:

To raise a complaint, please email us directly at customerservice@teamtampa.com. We take all complaints seriously and commit to acknowledging them promptly.

Review Period:

Every complaint will be reviewed and resolved within seven business days.

Review Process:

Our dedicated administrative team examines all complaints and, following our Terms and Conditions, determines the validity of the complaint. The outcome of our investigation can vary based on the nature and specifics of the complaint.

Appeals:

If you're not satisfied with our decision, you can appeal it. Please refer to our Appeal Policy for more details on this process.

Appeal Policy

We acknowledge and respect the rights of individuals depicted in our content. If you or someone you represent appears in any content without proper consent, you have the right to appeal for its removal.

Appeal Process:

To initiate an appeal, please email us directly at customerservice@teamtampa.com. Once we receive your appeal, we will escalate this content review to our attorneys.
We will need an additional 14 days for this attorney review. We will follow the decision of the attorneys about the content in question if it should remain on our site or be removed.

Review Outcome:

If the outcome of our review determines that the content should be removed, we will take action to do so promptly.

Dispute Resolution:

In cases where there's a disagreement regarding an appeal, we commit to involving a neutral third-party to resolve the dispute, ensuring fairness and objectivity in our decisions.