We pride ourselves at on customer satisfaction and have spent many years building our company to service the customer. Since we are giving out access to our downloadable content that could be copied after purchase, refunds are given out at the discretion of the webmaster. If you wish to obtain a refund, forward your original transaction receipt to All refunds requests must come within 3 days of the original sale. You must email us a detailed reason why you are requesting a refund and give us the opportunity to help you resolve any technical issues that may or may not be happening with your access to one of our sites.